Important: This website is primarily an informational and business-enquiry service. It does not by itself create a sale, distribution appointment, warranty, or other commercial contract. A quotation, order confirmation, signed agreement, or other specifically agreed commercial terms will control the relevant transaction if they differ from these website terms.
Use the website lawfully and do not interfere with its operation or security.
Product content is general information; confirm specifications for your actual process.
A contract begins only through separate written commercial confirmation.
Sandwox content, branding, media, and downloads remain protected.
1. Acceptance and scope
By visiting, browsing, downloading from, submitting information through, or otherwise using this website, you agree to these Terms and Conditions. If you do not agree, do not use the website.
References to “Sandwox”, “we”, “us”, or “our” mean the Sandwox organization responsible for operating this website. “You” means the visitor and, where you use the website for a company or other organization, that organization. You represent that you have authority to act for that organization.
2. Changes and additional terms
We may update these terms or modify, add, suspend, or discontinue website content and features as our business, technology, or legal obligations change. The effective date at the top identifies the current version. Continued use after an updated version takes effect constitutes acceptance to the extent permitted by law.
Some products, downloads, campaigns, portals, warranties, or services may have additional terms. Those specific terms apply to the relevant feature. If a direct conflict exists, the more specific terms control for that feature or transaction.
3. Access, eligibility, and international use
This website is intended primarily for adult business users, professionals, distributors, and customers. If you are not legally able to agree to these terms in your location, use the website only with appropriate authorization.
The website may be accessed internationally, but references to a product, service, certification, availability, or promotion do not mean it is offered in every country or region. You are responsible for complying with laws applicable to your access and use, including import, export, sanctions, competition, product-safety, and technical regulations.
4. Limited website license
Subject to compliance with these terms, Sandwox grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable permission to access and use the website for legitimate personal or internal business information, product evaluation, and communication with Sandwox.
This permission does not transfer ownership and does not include the right to:
- resell, commercially exploit, republish, or create a competing database from website content;
- systematically collect product listings, specifications, images, documents, contact data, or pricing;
- frame, mirror, embed, or reproduce a substantial part of the website without written permission;
- use data-mining, scraping, bots, or automated extraction tools except for ordinary public search-engine indexing; or
- remove copyright, trademark, confidentiality, or other proprietary notices.
Any permission not expressly granted is reserved by Sandwox and its licensors.
5. Prohibited conduct
You must not use the website to:
- violate applicable law, regulation, sanctions, export restrictions, or another person’s rights;
- submit false, misleading, unlawful, infringing, defamatory, abusive, or harmful material;
- impersonate another person or misrepresent your identity, authority, company, or commercial purpose;
- introduce malware, harmful code, excessive requests, or any technology intended to damage or disrupt systems;
- probe, scan, bypass, or attempt unauthorized access to website security, servers, data, or connected networks;
- interfere with another visitor’s use or use the website for unsolicited bulk communications; or
- copy or use contact details, technical content, or product information for an unlawful or unauthorized purpose.
6. Copyright, trademarks, and other rights
The website and its text, layout, graphics, product names, images, videos, catalogs, manuals, downloads, code, logos, trademarks, and other content are owned by or licensed to Sandwox and are protected by applicable intellectual-property laws.
You may download or print a reasonable amount of publicly available content for internal product evaluation, purchasing, training, or reference, provided it is not modified, proprietary notices remain intact, and the content is not presented as your own. Any other reproduction, adaptation, translation, public display, distribution, or commercial use requires prior written permission.
Sandwox names, logos, packaging, and trade dress may not be used in a manner likely to cause confusion, imply authorization, or misrepresent a relationship. Third-party marks appearing on the website remain the property of their respective owners.
To report suspected infringement involving website content, contact admin@sandwox.com with sufficient details for us to review the matter.
7. Product, technical, and safety information
We make reasonable efforts to present accurate product descriptions, photographs, dimensions, specifications, application guidance, compatibility information, and downloads. Product design, packaging, color, availability, and specifications may change without notice, and images may not show exact scale or current packaging.
Website information is general and does not replace an agreed specification, current technical data sheet, safety data sheet, instruction manual, professional assessment, or testing under actual operating conditions. Product results depend on the substrate, process, equipment, user technique, environment, and other factors outside our control.
You are responsible for selecting a suitable product, reviewing current documentation, following instructions and safety requirements, using appropriate protective equipment, and confirming compliance with applicable workplace and product regulations. Contact Sandwox before use if a specification or application is safety-critical or uncertain.
8. Enquiries, quotations, and commercial contracts
Submitting a form, requesting a sample or quotation, exchanging email, or discussing a potential order does not create an accepted order, agency, distributorship, exclusivity arrangement, partnership, or other binding commercial relationship.
A transaction is subject to written confirmation and any applicable quotation, order confirmation, specification, payment, delivery, warranty, export, or separately signed agreement. Availability and pricing may change before acceptance. Where website content conflicts with a signed commercial agreement, the signed agreement controls for that transaction.
Unless expressly confirmed in writing, distributors, representatives, and other third parties are not authorized to make commitments, warranties, or representations on behalf of Sandwox.
9. Information and materials you submit
You remain responsible for messages, files, specifications, images, feedback, and other material you submit. You represent that you have the right and authority to provide them and that their use for the purpose of your request will not violate law, confidentiality obligations, intellectual property, privacy, or other third-party rights.
You grant Sandwox a limited permission to receive, store, reproduce, translate, and share submitted material with relevant personnel and service providers only as reasonably necessary to respond, evaluate an opportunity, provide support, maintain records, or perform an agreed service. Our handling of personal information is described in the Privacy Policy.
Do not submit trade secrets, export-controlled information, sensitive personal information, or another party’s confidential material unless disclosure is necessary, authorized, and subject to appropriate written arrangements.
10. Third-party websites and services
The website may link to or embed distributor websites, social platforms, maps, videos, document hosts, or other third-party services for convenience. A link does not imply endorsement, control, partnership, or responsibility for that service.
Third-party services operate under their own content, availability, security, privacy, and contractual terms. You use them at your own discretion and should review their policies before providing information or completing a transaction.
11. Privacy, cookies, and electronic communications
Our Privacy Policy explains how personal information is collected and used. Cookie choices can be reviewed through the Cookie Settings link in the Footer.
When you submit an enquiry or communicate electronically, you agree that we may respond using the contact details provided. Marketing communications remain subject to applicable consent and opt-out requirements. Electronic notices and records may satisfy written-communication requirements where permitted by law.
12. Website availability, suspension, and termination
We may maintain, update, restrict, suspend, or discontinue all or part of the website at any time. We do not guarantee continuous, uninterrupted, secure, or error-free access.
We may block or terminate access if we reasonably believe a user has violated these terms, created a security or legal risk, infringed rights, or harmed Sandwox, the website, or another person. On termination, the website license ends immediately. Provisions that by their nature should survive—including ownership, disclaimers, liability, and general legal provisions—will continue to apply.
13. Disclaimers
The website and its content are provided on an “as available” basis for general information. To the fullest extent permitted by applicable law, Sandwox does not make warranties that the website will be uninterrupted, completely secure, error-free, free of harmful components, or that all content will be complete, current, or suitable for every purpose.
Nothing on the website constitutes legal, regulatory, occupational-safety, engineering, or other professional advice. Written product warranties or commercial commitments apply only when expressly provided for a particular product or transaction.
Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, these exclusions apply only to the maximum extent permitted, and nothing here limits rights that cannot legally be waived.
14. Limitation of liability and responsibility for misuse
To the fullest extent permitted by applicable law, Sandwox and its personnel, affiliates, and service providers will not be liable for indirect, incidental, special, punitive, exemplary, or consequential loss arising solely from website access or use, including loss of profits, opportunity, goodwill, or data.
For a claim arising only from use of this free public website, Sandwox’s aggregate liability will not exceed the greater of the amount you paid specifically for access to the website or the minimum liability that applicable law does not permit us to exclude. Product, order, warranty, and service claims remain governed by their applicable written commercial terms and mandatory law.
To the extent permitted by law, you are responsible for losses and reasonable third-party claims caused by your unlawful use, deliberate misuse, infringement of third-party rights, or material breach of these terms. Nothing in these terms excludes liability for fraud, willful misconduct, personal injury caused by negligence, or another liability that cannot lawfully be excluded.
15. Governing terms, disputes, and general provisions
Commercial disputes
The governing law, dispute procedure, and forum for a purchase, distribution, supply, or other commercial relationship will be stated in the applicable quotation, order confirmation, or signed agreement. Mandatory laws may apply regardless of contractual wording.
Website-only matters
For a matter relating only to use of this website and not governed by another written agreement, the parties should first attempt to resolve it in good faith by contacting Sandwox. Applicable law, conflict-of-law rules, and competent courts will determine the governing law and forum unless the parties agree otherwise in writing.
Severability and waiver
If a provision is found invalid or unenforceable, it will be limited or replaced to the minimum extent necessary and the remaining provisions will continue. A failure to enforce a provision is not a waiver of that provision or a later breach.
Assignment and entire agreement
You may not transfer rights under these terms without our written consent. Sandwox may transfer website-related rights and obligations as part of a reorganization, business transfer, or change of operator. These terms, the Privacy Policy, applicable service terms, and any written commercial agreement form the relevant agreement for website use; the more specific written agreement controls where stated above.
16. Contact Sandwox
If you have questions about these terms, website content, permissions, or a potential issue, contact us.